Senior Content Designer

Job Description

Posted on: 
February 16, 2024

Peloton is seeking a Senior Content Designer to join our Product Design team to create intuitive and beautiful experiences across our Connected Fitness products (Bike, Bike+, Tread, Row, Guide).

Our team is dedicated to bringing clarity and simplicity to interfaces with complex functionality. Our Content Designers work strategically and cross-functionally to help craft flows for our members with intentional content that informs and helps our users make decisions to get maximum benefit from our fitness experiences.

Successful candidates are self-motivated, strategic, highly collaborative, proactive project owners, readily open to feedback and critique. They value the success of the team over their individual progress, and take ownership of delivering outcomes.

Job Responsibilities

  • Collaborate with cross-functional teams, including UX/UI designers, product managers, UXR/Analytics, and engineering to understand user needs and product goals
  • Lead the creation and development of content strategies that influence the overall user experience
  • Craft member-centric content for a variety of touchpoints across member journeys including UI, notifications, help documentation etc.
  • Partner with Brand and Product marketing teams to develop and maintain a consistent tone of voice across our products
  • Conduct content audits to ensure accuracy, relevance, quality, and adherence to the style guide.
  • Organize and maintain docs, decks and design files that can easily be tracked by cross-functional teams and partners
  • Work closely with other Content Designers to develop and maintain content style guide, drive and advocate for best practices, and stay in the know of industry trends that could improve content strategies
  • Help write content standards and contribute to our style guide
  • Partner with legal, localization and support teams to ensure the content is accurately and responsibly launched

Job Requirements

  • Proven experience as a Content Design or similar role (e.g. UX writer, Content Strategist) in a software product environment
  • You have a portfolio that showcases your craft and demonstrates how you think and solve problems
  • A deep understanding of user experience and how content, design, research and more come together to build frictionless user flows
  • Skills to set up frameworks and brainstorm initial design concepts
  • The ability to present ideas, bring strategies to life, and incorporate feedback into your iterative work

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